Previous courses

Challenging decisions - Understanding decisions, revisions and supersessions, 3 July 2024 - London (face-to-face)
To successfully challenge a benefits decision understanding where it fits ...
Social security law update, 27 & 28 March 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Limited capability for work in universal credit (Scotland) 26 March 2024 ONLINE
This course looks at how limited capability for work rules affect universal ...
WCA – Exceptional Opportunities, 25 & 26 March 2024 ONLINE

This online training course will help ensure that ‘exceptional circumstances’...

Benefits for EEA Nationals, 25 and 26 March 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Appeals to the Upper Tribunal, 19 & 20 March 2024 ONLINE

This course is essential for anyone who wants to challenge decisions of the ...

Stick or Twist? Jumping Ship to Universal Credit, 18 & 19 March 2024 ONLINE
Around 6 million people have claimed universal credit (UC), but several ...
Scottish carer's assistance (Scotland) 18 March 2024 ONLINE

The first income-replacement benefit to be devolved to Scotland is Scottish ...

Benefits Overview, 14 & 15 March 2024 ONLINE
This two-morning course provides an overview of the benefits system and ...
Social security law update (Scotland) 21 - 22 March 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Benefits and Domestic Abuse, 14 and 15 March 2024 ONLINE
This two-morning course is aimed at those supporting women fleeing from ...
Universal Credit for Disabled People, 11 & 12 March 2024 ONLINE
This one-day standard level online course looks at the universal credit (UC) ...
Universal credit - managed migration, 7 March 2024 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Looking up the law online (Scotland) 14 March 2024 ONLINE
Build your skills with this practical course on effective legal research for ...
Universal credit and students (Scotland) 12 - 13 March 2024 ONLINE
This course explains in detail which students can claim universal credit and ...
Benefits for EEA Nationals - Advanced, 5 & 6 March 2024 ONLINE
This experienced level course looks in detail at the social security rights ...
Understanding social security law and finding it online, 4 & 5 March 2024 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
'Complex needs' status for UC claimants, 4 & 5 March 2024 ONLINE

This half-day online training course explains how the universal credit (UC) ‘...

Using Medical Evidence in Benefit Appeals, 27 & 28 February 2024 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Best Practice in Completing the PIP Questionnaire, 28 & 29 February 2024 ONLINE

This one-day course, held over two consecutive mornings, summarises how the ...

Universal credit - housing costs (Scotland) 7 - 8 March 2024 ONLINE
Universal credit (UC) claimants often have difficulties getting the housing ...
Attendance Allowance - an introduction, 27 February 2024 ONLINE
Attendance allowance (AA) is the main disability benefit for people who have ...
Challenging decisions - Understanding decisions, revisions and supersessions, 5 & 6 February 2024 ONLINE
To successfully challenge a benefits decision understanding where it fits ...
Benefits and the armed services community (Scotland) 29 February 2024 ONLINE

Do you advise or support former members of the British armed services and ...

Income Maximisation for Older People, 7 & 8 February 2024 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Appeals to the First-tier Tribunal (Scotland) 15 - 16 February 2024 ONLINE
This course gives a basic grounding in preparing a social security appeal to ...
DLA for Children, 22 & 23 February 2024 ONLINE

Disability living allowance (DLA) is the main way of meeting the additional ...

Benefits for Non-Benefit Advisers, 22 & 23 February 2024 ONLINE
This essential two-morning course is aimed at non-benefit staff and ...
Challenging decisions - mandatory reconsiderations and other tactics (Scotland) 21 - 22 February 2024 ONLINE

If you need to get a universal credit or other benefit decision changed, this...

[FULLY BOOKED] Benefits for EEA Nationals, 20 & 21 February 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Universal Credit, 19 & 20 February 2024 ONLINE
This training course focuses on universal credit (UC), the centre piece of ...
Benefits for Non-EEA Nationals, 6 & 7 February 2024 ONLINE
This standard level course offers an opportunity for advisers to gain ...
Universal credit - managed migration (Scotland) 2 February 2024 ONLINE
This course focuses on the transitional issues for claimants who are moving ...
Judicial Review, 29 & 30 January 2024 ONLINE

Judicial review is an essential tool for challenging decisions that affect ...

Students and benefits - eligibility (Scotland) 29 - 30 January 2024 ONLINE

Many advisers work with students in both further and higher education. This ...

New! Universal credit migration - the end of the line, 29 & 30 January 2024 ONLINE
Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...
Introduction to welfare rights (Scotland) 16 – 18 and 23 – 25 January 2024 ONLINE
This is essential training if you are starting out as a welfare rights ...
Income maximisation for older people, 27 February 2024 - London (face-to-face)
Older people commonly do not claim all that they are entitled to. This course...
Universal credit migration - the end of the line, 1 February 2024 - London (face-to-face)
Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...
Introduction to Welfare Benefits, 22, 23 & 24 January 2024 ONLINE
The welfare benefits system is complicated and confusing, both to claimants ...
Representing at the First-tier Tribunal, 22 & 23 November 2023 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Representing at the First-tier Tribunal, 20 & 21 November 2024 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Representing at the First-tier Tribunal, 22 & 23 May 2024 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
PIP - Claims to Decisions, 4, 5 & 6 December 2023 ONLINE
Personal Independence Payment (PIP) is a disability welfare benefit run by ...
Income maximisation for older people (Scotland) 2 - 3 October 2023 ONLINE

Older people commonly do not claim all that they are entitled to. This course...

Universal Credit for Disabled People, 16 & 17 October 2023 ONLINE

This one-day experienced level online course looks at the universal credit ...

Best Practice in Completing the PIP Questionnaire, 2 & 3 November 2023 ONLINE

This one-day course, held over two consecutive mornings, summarises how the ...

Child disability payment - an introduction (Scotland) 31 October 2023 ONLINE

Child disability payment (CDP) is a new Scottish benefit that helps towards ...

Universal Credit Update and Tactics, 8 & 9 November 2023 ONLINE

Universal credit (UC) changes all the time, as the law is amended, as it is ...

Social security law update, 1 & 2 November 2023 ONLINE

Social security law and tax credit law can change from day to day and ...

New! Using Medical Evidence in Benefit Appeals, 6 & 7 November 2023 ONLINE

This course looks at how to use medical evidence effectively, particularly in...

Benefits for EEA Nationals - Advanced, 1 & 2 November 2023 ONLINE

This experienced level course looks in detail at the social security rights ...

Income Maximisation for Older People, 6 & 7 November 2023 ONLINE

Older people commonly do not claim all that they are entitled to. This course...

Universal Credit, 30 & 31 October 2023 ONLINE

This training course focuses on Universal Credit (UC), the centre piece of ...

Judicial Review, 30 & 31 October 2023 ONLINE

Judicial review is an essential tool for challenging decisions that affect ...

How to unlock your training potential (Scotland) 7 - 8 November 2023 ONLINE

This interactive and practical course is designed to increase your skills and...

Social security law update (Scotland) 26 - 27 October 2023 ONLINE

Social security law and tax credit law can change from day to day and ...

Adult disability payment - an introduction (Scotland) 24 October 2023 ONLINE

Adult disability payment (ADP) is a new Scottish benefit aimed at supporting ...

Mental Health and Benefits, 19 & 20 October 2023 ONLINE

This one-day standard level course provides a practical and tactical look at ...

Benefits for EEA Nationals, 18 & 19 October 2023 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Challenging WCA Decisions, 18 & 19 October 2023 ONLINE

This online training course looks at how best to optimise WCA challenges by ...

Benefit essentials with Disability Rights UK and CPAG, 9 & 10 October 2023 ONLINE

Designed for those new to benefits advice work, this two-morning online ...

Universal credit - an introduction (Scotland) 9 October 2023 ONLINE

Universal credit is the main working age, means-tested benefit throughout the...

How ‘reliability’ regulation 4(2A) can save PIP, 5 October 2023 ONLINE

This half-day online training course explains how PIP entitlement ‘points’ ...

Claimants and custody (Scotland) 12 October 2023 ONLINE

A period in custody, whether on remand or serving a custodial sentence, ...

Appeals to the First-tier Tribunal (Scotland) 5 - 6 October 2023 ONLINE

This course gives a basic grounding in preparing a social security appeal to ...

Universal credit and students (Scotland) 3 - 4 October 2023 ONLINE

This course explains in detail which students can claim universal credit and ...

Attendance Allowance - an introduction, 12 September 2023 ONLINE

Attendance allowance (AA) is the main disability benefit for people who have ...

Benefits Overview, 28 & 29 September 2023 ONLINE

This one-day introductory level course - delivered over four one-hour ...

Limited Capability for Work in Universal Credit, 4 October 2023 ONLINE

This half-day standard level online course looks at how limited capability ...

Benefits overview (Scotland) 27 September 2023 ONLINE

Most people will claim a social security benefit at some point in their lives...

QBC - making the most of your calculator (Scotland) 28 - 29 September 2023 ONLINE

This course is for people who want to learn how to use QBC (the Quick ...

Benefits for Non-Benefit Advisers, 21 & 22 September 2023 ONLINE

This essential one-day course, held over two mornings, is aimed at ...

DLA for Children, 21 & 22 September 2023 ONLINE

Disability living allowance (DLA) is the main way of meeting the additional ...

'Complex needs' status for UC claimants, 19 & 20 September 2023 ONLINE

This half-day online training course explains how the universal credit (UC) ‘...

Appeals to the Upper Tribunal, 4 & 5 September 2023 ONLINE

This course is essential for anyone who wants to challenge decisions of the ...

New! Universal credit migration - the end of the line, 13 & 14 September 2023 ONLINE

Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...

Universal Credit Update and Tactics, 21 & 22 June 2023 ONLINE

Universal credit (UC) changes all the time, as the law is amended, as it is ...

Overpayments of benefit (Scotland) 13 - 14 September 2023 ONLINE

Benefit may be overpaid for many reasons and recovery often leaves people in ...

Appeals to the Upper Tribunal (Scotland) 7 - 8 September 2023 ONLINE

This course is essential for anyone who wants to challenge decisions of the ...

Introduction to welfare rights (Scotland) 12 – 14 and 19 – 21 September 2023 ONLINE

This is essential training if you are starting out as a welfare rights ...

Transferring to Scottish disability benefits (Scotland) 5 - 6 September 2023 ONLINE

There are two new Scottish disability benefits: child disability payment and ...

Benefits and the armed services community (Scotland) 30 August 2023 ONLINE

Do you advise or support former members of the British armed services and ...

Attendance allowance - an introduction (Scotland) 29 August 2023 ONLINE

Attendance allowance (AA) is the main disability benefit for people who have ...

PIP - Claims to Decisions, 29, 30 & 31 August 2023 ONLINE

Personal Independence Payment (PIP) is a disability welfare benefit run by ...

Introduction to Welfare Benefits, 23, 24 & 25 August 2023 ONLINE

The welfare benefits system is complicated and confusing, both to claimants ...

Limited capability for work in universal credit (Scotland) 24 August 2023 ONLINE

This course looks at how limited capability for work rules affect universal ...

Challenging decisions - mandatory reconsiderations and other tactics (Scotland) 22 - 23 August 2023 ONLINE

If you need to get a universal credit or other benefit decision changed, this...

Benefit basics in Scotland (Scotland) 21 - 22 August 2023 ONLINE

You do not need to be a benefit expert to make a difference. This course is ...

Universal credit - managed migration (Scotland) 18 August 2023 ONLINE

This course focuses on the transitional issues for claimants who are moving ...

Scottish social security - an introduction (Scotland) 17 August 2023 ONLINE

This short course provides an introduction to benefits delivered by Social ...

Benefit essentials with Disability Rights UK and CPAG, 13 & 14 July 2023 ONLINE

Designed for those new to benefits advice work, this two-morning online ...

Universal credit - managed migration, 20 July 2023 ONLINE

Migrating legacy benefit claimants to universal credit has begun. How and ...

[FULLY BOOKED] Students and Universal Credit, 19 July 2023 ONLINE

The interaction of Universal Credit with student finance can be a difficult ...

WCA – Exceptional Opportunities, 3 & 4 July 2023 ONLINE

This online training course will help ensure that ‘exceptional circumstances’...

Best Practice in Completing the PIP Questionnaire, 13 & 14 July 2023 ONLINE

This one-day course, held over two consecutive mornings, summarises how the ...

[FULLY BOOKED] Universal Credit - Housing Costs, 13 & 14 July 2023 ONLINE

Universal credit (UC) claimants often have difficulties getting their Housing...

Universal Credit, 11 & 12 July 2023 ONLINE

This training course focuses on Universal Credit (UC), the centre piece of ...

Income Maximisation for Older People, 10 & 11 July 2023 ONLINE

Older people commonly do not claim all that they are entitled to. This course...

Benefits for Non-Benefit Advisers, 6 & 7 July 2023 ONLINE

This essential one-day course, held over two mornings, is aimed at ...

Challenging PIP decisions, 5 & 6 July 2023 ONLINE

This training course looks at how to ensure that a PIP revision or appeal ...

Benefits for EEA Nationals - Advanced, 5 & 6 July 2023 ONLINE

This experienced level course looks in detail at the social security rights ...

Social security law update, 28 & 29 June 2023 ONLINE

Social security law and tax credit law can change from day to day and ...

Challenging WCA Decisions, 19 & 20 June 2023 ONLINE

This online training course looks at how best to optimise WCA challenges by ...

[FULLY BOOKED] Students and Universal Credit, 12 May 2023 ONLINE

The interaction of Universal Credit with student finance can be a difficult ...

Mental health and benefits (Scotland) 19 - 20 June 2023 ONLINE

This course provides a practical and tactical look at working with people ...

Universal Credit and Work, 16 June 2023 ONLINE

This course is aimed at frontline advisers helping UC claimants into work.

I...

Universal credit update and tactics (Scotland) 14 - 15 June 2023 ONLINE

Universal credit (UC) changes all the time, as the law is amended, as it is ...

'Complex needs' status for UC claimants, 14 & 15 June 2023 ONLINE

This half-day online training course explains how the universal credit (UC) ‘...

Benefits for EEA Nationals, 14 & 15 June 2023 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Benefits Overview, 15 & 16 June 2023 ONLINE

This one-day introductory level course - delivered over four one-hour ...

Appeals to the Upper Tribunal, 13 & 14 June 2023 ONLINE

This course is essential for anyone who wants to challenge decisions of the ...

[FULLY BOOKED] QBC - making the most of your calculator (Scotland) 31 May - 1 June 2023 ONLINE

This course is for people who want to learn how to use QBC (the Quick ...

Stick or Twist? Jumping Ship to Universal Credit, 12 & 13 June 2023 ONLINE

Many Legacy claimants are better off delaying a move to UC, but others should...

How ‘reliability’ regulation 4(2A) can save PIP, 8 June 2023 ONLINE

This half-day online training course explains how PIP entitlement ‘points’ ...

Students and benefits - an update (Scotland) 30 May 2023 ONLINE

Make sure you know how recent benefit changes are likely to affect students. ...

New! Universal credit migration - the end of the line, 22 & 23 May 2023 ONLINE

Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...

Best Practice in Completing the PIP Questionnaire, 17 & 18 May 2023 ONLINE

This one-day course, held over two consecutive mornings, summarises how the ...

Students and benefits - the basics (Scotland) 16 May 2023 ONLINE

This course provides a basic overview of social security benefits, and which ...

Mental Health and Benefits, 18 & 19 May 2023 ONLINE

This one-day standard level course provides a practical and tactical look at ...

Benefits for EEA nationals - advanced (Scotland) 24 - 25 May 2023 ONLINE

This experienced level course looks in detail at the social security rights ...

Benefits for Non-EEA Nationals, 17 & 18 May 2023 ONLINE

Advisers can find it difficult and intimidating to advise non-European ...

[FULLY BOOKED] Introduction to Welfare Benefits, 10, 11 & 12 May 2023 ONLINE

The welfare benefits system is complicated and confusing, both to claimants ...

Benefits and Domestic Abuse, 11 & 12 May 2023 ONLINE

This one-day Basic level course is aimed at those supporting women fleeing ...

Adult disability payment - an introduction (Scotland) 15 May 2023 ONLINE

Adult disability payment (ADP) is a new Scottish benefit aimed at supporting ...

Benefits for EEA nationals (Scotland) 10 - 11 May 2023 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

[FULLY BOOKED] Benefit essentials with Disability Rights UK and CPAG, 2 & 3 May 2023 ONLINE

Designed for those new to benefits advice work, this two-morning online ...

Universal credit for ill health and disability (Scotland) 24 - 25 April 2023 ONLINE

This course looks at the universal credit (UC) rules that particularly affect...

Transferring to Scottish disability benefits (Scotland) 26 - 27 April 2023 ONLINE

There are two new Scottish disability benefits: child disability payment and ...

[FULLY BOOKED] Introduction to welfare rights (Scotland) 18 – 20 and 25 – 27 April 2023 ONLINE

This is essential training if you are starting out as a welfare rights ...

[FULLY BOOKED] Universal Credit, 24 & 25 April 2023 ONLINE

This training course focuses on Universal Credit (UC), the centre piece of ...

[FULLY BOOKED] Income Maximisation for Older People, 19 & 20 April 2023 ONLINE

Older people commonly do not claim all that they are entitled to. This course...

Benefits for Non-Benefit Advisers, 20 & 21 April 2023 ONLINE

This essential one-day course, held over two mornings, is aimed at ...

Social security law update (Scotland), 29 - 30 March 2023 ONLINE

Social security law and tax credit law can change from day to day and ...

Scottish social security - an introduction (Scotland) 28 March 2023 ONLINE

This short course provides an introduction to benefits delivered by Social ...

Limited capability for work in universal credit (Scotland), 7 March 2023 ONLINE

This course looks at how limited capability for work rules affect universal ...

Universal credit update and tactics (Scotland), 14 – 15 March 2023 ONLINE

Universal credit (UC) changes all the time, as the law is amended, as it is ...

Looking up the law online (Scotland), 16 March 2023 ONLINE

Build your skills with this practical course on effective legal research for ...

Benefits overview (Scotland) 2 March 2023 ONLINE

Most people will claim a social security benefit at some point in their lives...

[FULLY BOOKED] Best Practice in Completing the PIP Questionnaire, 2 March 2023 ONLINE

This half-day online training course explains how the PIP claim process works...

[FULLY BOOKED] QBC - making the most of your calculator (Scotland), 16 – 17 February 2023 ONLINE

Interested in booking this course? Please click here  to find out more

This ...

[FULLY BOOKED] Students and benefits - eligibility (Scotland), 22 – 23 February 2023 ONLINE

Many advisers work with students in both further and higher education. This ...

Universal credit - managed migration (Scotland), 21 February 2023 ONLINE

This course focuses on the transitional issues for claimants who are moving ...

[FULLY BOOKED] Benefits Overview, 5 & 6 December 2022 ONLINE

This one-day introductory level course - delivered over four one-hour ...

Universal credit - managed migration, 3 November 2022 ONLINE

Migrating legacy benefit claimants to universal credit has begun. How and ...

Stick or Twist? Jumping Ship to Universal Credit, 3 December 2021 ONLINE

Many Legacy claimants are better off delaying a move to UC, but others should...

[FULLY BOOKED] Students and benefits - eligibility (Scotland), 13 – 14 June 2022 ONLINE

Many advisers work with students in both further and higher education. This ...

Child disability payment (Scotland) 20 - 21 April 2022 ONLINE

Child disability payment (CDP) is a new Scottish benefit that helps meet the ...

Benefit basics in Scotland (Scotland), 26 – 27 April 2022 ONLINE

You do not need to be a benefit expert to make a difference. This course is ...

Kinship carers and the benefits system (Scotland) 18 November 2022 ONLINE

‘Kinship care’ is the situation in which a child goes to live with a member ...

Universal credit for ill health and disability (Scotland), 8 – 9 November 2022 ONLINE

This course looks at the universal credit (UC) rules that particularly affect...

Students and benefits - an update (Scotland), 15 November 2022 ONLINE

Make sure you know how recent benefit changes are likely to affect students. ...

Benefits for EEA nationals - advanced (Scotland), 30 November – 1 December 2022 ONLINE

This experienced level course looks in detail at the social security rights ...