Previous courses

Webinar: Suspending relief: universal credit award reviews
Date: Thursday 6th February 2025 Time: 1:30pm - 4:00pm  The DWP devotes ...
Universal credit - an introduction, 6 December 2024 ONLINE
With the roll out of universal credit (UC) you will need to support your ...
Universal Credit, 4 & 5 December 2024 ONLINE
This training course focuses on universal credit (UC), the centre piece of ...
How to unlock your training potential (Scotland) 3 - 4 December 2024 ONLINE
This interactive and practical course is designed to increase your skills and...
Webinar: Levelling down: erosion and loss of transitional protection in universal credit, 4 December 2024
Managed migration to universal credit (UC) is at an advanced stage. Many ...
Overpayments of benefit, 27 & 28 November 2024 ONLINE
Benefit may be overpaid for many reasons and recovery often leaves people in ...
Work Capability Assessment - Exceptional Opportunities, 2 & 3 December 2024 ONLINE
The work capability assessment (WCA) test dominates employment support ...
Benefits for Non-Benefit Advisers, 28 & 29 November 2024 ONLINE
This essential two-morning course is aimed at non-benefit staff and ...
SEMINAR Scottish benefit appeals in action Thursday 28 November 2024
TEST EVENT

Interested in booking this course? Please click here to find...

Benefits for EEA Nationals, 14 & 15 November 2024 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Best Practice in Completing the PIP Questionnaire, 27 & 28 November 2024 ONLINE
This two-morning online training course summarises how the personal ...
Benefits for EEA nationals - advanced (Scotland) 26 - 27 November 2024 ONLINE
This experienced level course looks in detail at the social security rights ...
Using Medical Evidence in Benefit Appeals, 25 & 26 November 2024 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Universal credit - managed migration, 22 November 2024 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Benefits for EEA Nationals - Advanced, 21 & 22 November 2024 ONLINE
This experienced level course looks in detail at the social security rights ...
Students and benefits - an update (Scotland) 21 November 2024 ONLINE
Make sure you know how recent benefit changes are likely to affect students. ...
Understanding social security law and finding it online, 18 & 19 November 2024 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Benefits for EEA nationals (Scotland) 19 - 20 November 2024 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Preparing an appeal submission - adult disability payment (Scotland) 14 - 15 November 2024 ONLINE
This course equips you with the knowledge and skills you need to prepare an ...
Welfare Rights Conference 2024 - Manchester, 10 October 2024
With the general election forecast for later this year, 2024 will be a ...
Dealing with Debt, 9 & 10 October 2024 ONLINE
This two-morning course will enable you to assess which of a client’s debts ...
Carer support payment (Scotland) 4 November 2024 ONLINE
Carer support payment is a new Scottish benefit which replaces carer’s ...
Benefits Overview, 14 & 15 November 2024 ONLINE
This two-morning course provides an overview of the benefits system and ...
Benefits for non-EEA nationals (Scotland) 12 - 13 November 2024 ONLINE
This standard level course offers an opportunity for advisers to gain ...
Challenging decisions - Understanding decisions, revisions and supersessions, 12 & 13 November 2024 ONLINE
To successfully challenge a benefits decision understanding where it fits ...
'Complex needs' status for UC claimants, 11 & 12 November 2024 ONLINE
This two-morning online training course explains how the universal credit ...
Managed migration: the transitional element of UC, 14 & 15 November 2024 ONLINE
Managed migration is the final stage in the move to universal credit. In the ...
Pension age disability payment (Scotland) 7 November 2024 ONLINE
Pension age disability payment (PADP) is replacing attendance allowance as ...
Stick or Twist? Jumping Ship to Universal Credit, 6 & 7 November 2024 ONLINE
Around 6 million people have claimed universal credit (UC), but several ...
Benefits for EEA Nationals, 6 & 7 November 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Income Maximisation for Older People, 4 & 5 November 2024 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Social security law update, 15 & 16 October 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Changing decisions - Scottish benefits (Scotland) 5 - 6 November 2024 ONLINE
When a Scottish benefit is refused, an award is wrong or there is an ...
DLA for Children, 24 & 25 October 2024 ONLINE

Disability living allowance (DLA) is the main way of meeting the additional ...

Universal credit for ill health and disability (Scotland) 30 - 31 October 2024 ONLINE
This course looks at the universal credit (UC) rules that particularly affect...
Social security law update (Scotland) 24 - 25 October 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Transferring to Scottish disability benefits (Scotland) 22 - 23 October 2024 ONLINE
A new system of Scottish disability benefits is replacing personal ...
Universal credit - an introduction (Scotland) 29 October 2024 ONLINE
Universal credit is the main working age, means-tested benefit for people in ...
Benefits for Non-EEA Nationals, 22 & 23 October 2024 ONLINE
This standard level course offers an opportunity for advisers to gain ...
Challenging Work Capability Assessment Decisions, 21 & 22 October 2024 ONLINE

This online training course looks at how best to optimise WCA challenges by ...

Mental Health and Benefits, 17 & 18 October 2024 ONLINE
This two-morning course provides a practical and tactical look at working ...
Challenging PIP decisions, 14 & 15 October 2024 ONLINE

This training course looks at how to ensure that a PIP revision or appeal ...

Universal credit - managed migration (Scotland) 10 October 2024 ONLINE
This course focuses on the transitional issues for claimants who are moving ...
Universal credit migration - the end of the line, 9 & 10 October 2024 ONLINE
Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...
Best Practice in Completing the PIP Questionnaire, 23 & 24 September 2024 ONLINE
This two-morning online training course summarises how the personal ...
Benefit essentials with Disability Rights UK and CPAG, 7 & 8 October 2024 ONLINE
Designed for those new to benefits advice work, this two-morning online ...
Universal credit and students (Scotland) 8 - 9 October 2024 ONLINE
This course explains in detail which students can claim universal credit and ...
Universal Credit for Disabled People, 7 & 8 October 2024 ONLINE
This one-day standard level online course looks at the universal credit (UC) ...
Overpayments of benefit (Scotland) 2 - 3 October 2024 ONLINE
Benefit may be overpaid for many reasons and recovery often leaves people in ...
Benefits Overview, 26 & 27 September 2024 ONLINE
This two-morning course provides an overview of the benefits system and ...
Child disability payment - an introduction (Scotland) 1 October 2024 ONLINE

Child disability payment (CDP) is a Scottish benefit that helps towards the ...

Introduction to welfare rights (Scotland) 17 – 19 and 24 – 26 September 2024 ONLINE
This is essential training if you are starting out as a welfare rights ...
Universal Credit, 18 & 19 September 2024 ONLINE
This training course focuses on universal credit (UC), the centre piece of ...
Benefits and Domestic Abuse, 3 & 4 October 2024 ONLINE
This two-morning course is aimed at those supporting women fleeing from ...
Benefits and the armed services community (Scotland) 13 September 2024 ONLINE
Do you advise or support former members of the British armed services and ...
Universal credit migration - the end of the line, 22 & 23 July 2024 ONLINE
Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...
Universal credit - managed migration, 6 September 2024 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Benefits for Non-Benefit Advisers, 12 & 13 September 2024 ONLINE
This essential two-morning course is aimed at non-benefit staff and ...
Income maximisation for older people (Scotland) 9 - 10 September 2024 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Limited Capability for Work in Universal Credit, 11 September 2024 ONLINE
This half-day standard level online course looks at how limited capability ...
Personal Independence Payment - Claims to Decisions, 2, 3 & 4 September 2024 ONLINE
Personal independence payment (PIP) is a disability welfare benefit run by ...
Attendance Allowance - an introduction, 10 September 2024 ONLINE
Attendance allowance (AA) is the main disability benefit for people who have ...
Using Medical Evidence in Benefit Appeals, 16 & 17 September 2024 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Care-experienced young people and the benefits system (Scotland) 3 September 2024 ONLINE
Many young people who have been ‘looked after’ by the local authority are ...
Introduction to Welfare Benefits, 27, 28 & 29 August 2024 ONLINE
The welfare benefits system is complicated and confusing, both to claimants ...
QBC - making the most of your calculator (Scotland) 28 - 29 August 2024 ONLINE
This course is for people who want to learn how to use QBC (the Quick ...
Benefits overview (Scotland) 27 August 2024 ONLINE
Most people will claim a social security benefit at some point in their lives...
Limited capability for work in universal credit (Scotland) 22 August 2024 ONLINE
This course looks at how limited capability for work rules affect universal ...
Universal credit update and tactics (Scotland) 20 - 21 August 2024 ONLINE
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Adult disability payment - an introduction (Scotland) 19 August 2024 ONLINE
Adult disability payment (ADP) is a new Scottish benefit aimed at supporting ...
Appeals to the Upper Tribunal (Scotland) 15 - 16 August 2024 ONLINE
This course is essential for welfare rights advisers in Scotland who want to ...
Work Capability Assessment - Exceptional Opportunities, 17 & 18 July 2024 ONLINE
The work capability assessment (WCA) test dominates employment support ...
Challenging Work Capability Assessment Decisions, 15 & 16 July 2024 ONLINE

This online training course looks at how best to optimise WCA challenges by ...

Mental Health and Benefits, 11 & 12 July 2024 ONLINE
This two-morning course provides a practical and tactical look at working ...
Universal Credit - Housing Costs, 11 & 12 July 2024 ONLINE
Universal credit (UC) claimants often have difficulties getting their Housing...
Dealing with Debt, 9 & 10 July 2024 ONLINE
This two-morning course will enable you to assess which of a client’s debts ...
Judicial Review, 9 & 10 July 2024 ONLINE
Judicial review is an essential tool for challenging decisions that affect ...
Benefit essentials with Disability Rights UK and CPAG, 8 & 9 July 2024 ONLINE
Designed for those new to benefits advice work, this two-morning online ...
Claimants and custody (Scotland) 17 September 2024 ONLINE
A period spent in prison – on remand or serving a sentence – can have ...
Universal Credit and Work, 5 July 2024 ONLINE
This course is aimed at frontline advisers supporting claimants in work and ...
Stick or Twist? Jumping Ship to Universal Credit, 3 & 4 July 2024 ONLINE
Around 6 million people have claimed universal credit (UC), but several ...
Limited Capability for Work in Universal Credit, 2 July 2024 ONLINE
This half-day standard level online course looks at how limited capability ...
'Complex needs' status for UC claimants, 24 & 25 June 2024 ONLINE
This two-morning online training course explains how the universal credit ...
Challenging PIP decisions, 19 & 20 June 2024 ONLINE

This training course looks at how to ensure that a PIP revision or appeal ...

Benefit basics in Scotland (Scotland) 18 - 19 June 2024 ONLINE
You do not need to be a benefit expert to make a difference. This course is ...
Preparing an appeal submission - adult disability payment (Scotland) 18 - 19 June 2024 ONLINE
This course equips you with the knowledge and skills you need to prepare an ...
Benefits for EEA Nationals - Advanced, 18 & 19 June 2024 ONLINE
This experienced level course looks in detail at the social security rights ...
Universal credit - managed migration (Scotland) 14 June 2024 ONLINE
This course focuses on the transitional issues for claimants who are moving ...
Understanding social security law and finding it online, 17 & 18 June 2024 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Benefits Overview, 13 & 14 June 2024 ONLINE
This two-morning course provides an overview of the benefits system and ...
Students and benefits - an update (Scotland) 13 June 2024 ONLINE
Make sure you know how recent benefit changes are likely to affect students. ...
Appeals to the Upper Tribunal, 11 & 12 June 2024 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Income Maximisation for Older People, 10 & 11 June 2024 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Universal credit - managed migration, 7 June 2024 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Best Practice in Completing the PIP Questionnaire, 29 & 30 May 2024 ONLINE
This two-morning online training course summarises how the personal ...
Universal credit - an introduction, 6 June 2024 ONLINE
With the roll out of universal credit (UC) you will need to support your ...
Benefits for EEA Nationals, 4 & 5 June 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Benefits for Non-EEA Nationals, 21 & 22 May 2024 ONLINE
This standard level course offers an opportunity for advisers to gain ...
Universal credit for ill health and disability (Scotland) 20 - 21 May 2024 ONLINE
This course looks at the universal credit (UC) rules that particularly affect...
Welfare Rights Conference 2024 - London, 20 September 2024
With the general election forecast for later this year, 2024 will be a ...
Preparing an appeal submission - adult disability payment (Scotland) 16 - 17 May 2024 ONLINE
This course equips you with the knowledge and skills you need to prepare an ...
Challenging decisions - Understanding decisions, revisions and supersessions, 14 & 15 May 2024 ONLINE
To successfully challenge a benefits decision understanding where it fits ...
Universal Credit, 20 & 21 May 2024 ONLINE
This training course focuses on universal credit (UC), the centre piece of ...
Kinship carers and benefits - an update (Scotland) 14 May 2024 ONLINE
Make sure you are up to date with how recent benefit changes and current ...
Using Medical Evidence in Benefit Appeals, 13 & 14 May 2024 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Mental Health and Benefits, 9 & 10 May 2024 ONLINE
This two-morning course provides a practical and tactical look at working ...
Limited Capability for Work in Universal Credit, 7 May 2024 ONLINE
This half-day standard level online course looks at how limited capability ...
QBC - making the most of your calculator (Scotland) 8 - 9 May 2024 ONLINE
This course is for people who want to learn how to use QBC (the Quick ...
Benefits for Non-Benefit Advisers, 2 & 3 May 2024 ONLINE
This essential two-morning course is aimed at non-benefit staff and ...
Changing decisions - Scottish benefits (Scotland) 1 - 2 May 2024 ONLINE
When a Scottish benefit is refused, an award is wrong or there is an ...
Students and benefits - the basics (Scotland) 30 April 2024 ONLINE
This course provides a basic overview of social security benefits, and which ...
Personal Independence Payment - Claims to Decisions, 29 & 30 April & 1 May 2024 ONLINE
Personal independence payment (PIP) is a disability welfare benefit run by ...
Dealing with Debt, 24 & 25 April 2024 ONLINE
This two-morning course will enable you to assess which of a client’s debts ...
Introduction to Welfare Benefits, 24, 25 & 26 April 2024 ONLINE
The welfare benefits system is complicated and confusing, both to claimants ...
Introduction to welfare rights (Scotland) 16 – 18 and 23 – 25 April 2024 ONLINE

This is essential training if you are starting out as a welfare rights ...

Challenging decisions - Understanding decisions, revisions and supersessions, 3 July 2024 - London (face-to-face)
To successfully challenge a benefits decision understanding where it fits ...
Universal credit migration - the end of the line, 22 & 23 April 2024 ONLINE
Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘...
Social security law update, 27 & 28 March 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Limited capability for work in universal credit (Scotland) 26 March 2024 ONLINE
This course looks at how limited capability for work rules affect universal ...
WCA – Exceptional Opportunities, 25 & 26 March 2024 ONLINE

This online training course will help ensure that ‘exceptional circumstances’...

Benefits for EEA Nationals, 25 and 26 March 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Benefit essentials with Disability Rights UK and CPAG, 22 & 23 April 2024 ONLINE
Designed for those new to benefits advice work, this two-morning online ...
Appeals to the Upper Tribunal, 19 & 20 March 2024 ONLINE

This course is essential for anyone who wants to challenge decisions of the ...

Stick or Twist? Jumping Ship to Universal Credit, 18 & 19 March 2024 ONLINE
Around 6 million people have claimed universal credit (UC), but several ...
Scottish carer's assistance (Scotland) 18 March 2024 ONLINE

The first income-replacement benefit to be devolved to Scotland is Scottish ...

Benefits Overview, 14 & 15 March 2024 ONLINE
This two-morning course provides an overview of the benefits system and ...
Social security law update (Scotland) 21 - 22 March 2024 ONLINE
Social security law and tax credit law can change from day to day and ...
Benefits and Domestic Abuse, 14 and 15 March 2024 ONLINE
This two-morning course is aimed at those supporting women fleeing from ...
Universal Credit for Disabled People, 11 & 12 March 2024 ONLINE
This one-day standard level online course looks at the universal credit (UC) ...
Universal credit - managed migration, 7 March 2024 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Looking up the law online (Scotland) 14 March 2024 ONLINE
Build your skills with this practical course on effective legal research for ...
Universal credit and students (Scotland) 12 - 13 March 2024 ONLINE
This course explains in detail which students can claim universal credit and ...
Benefits for EEA Nationals - Advanced, 5 & 6 March 2024 ONLINE
This experienced level course looks in detail at the social security rights ...
Understanding social security law and finding it online, 4 & 5 March 2024 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
'Complex needs' status for UC claimants, 4 & 5 March 2024 ONLINE

This half-day online training course explains how the universal credit (UC) ‘...

Using Medical Evidence in Benefit Appeals, 27 & 28 February 2024 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Best Practice in Completing the PIP Questionnaire, 28 & 29 February 2024 ONLINE

This one-day course, held over two consecutive mornings, summarises how the ...

Universal credit - housing costs (Scotland) 7 - 8 March 2024 ONLINE
Universal credit (UC) claimants often have difficulties getting the housing ...
Attendance Allowance - an introduction, 27 February 2024 ONLINE
Attendance allowance (AA) is the main disability benefit for people who have ...
Challenging decisions - Understanding decisions, revisions and supersessions, 5 & 6 February 2024 ONLINE
To successfully challenge a benefits decision understanding where it fits ...
Benefits and the armed services community (Scotland) 29 February 2024 ONLINE

Do you advise or support former members of the British armed services and ...

Income Maximisation for Older People, 7 & 8 February 2024 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Appeals to the First-tier Tribunal (Scotland) 15 - 16 February 2024 ONLINE
This course gives a basic grounding in preparing a social security appeal to ...
DLA for Children, 22 & 23 February 2024 ONLINE

Disability living allowance (DLA) is the main way of meeting the additional ...

Benefits for Non-Benefit Advisers, 22 & 23 February 2024 ONLINE
This essential two-morning course is aimed at non-benefit staff and ...
Challenging decisions - mandatory reconsiderations and other tactics (Scotland) 21 - 22 February 2024 ONLINE

If you need to get a universal credit or other benefit decision changed, this...

[FULLY BOOKED] Benefits for EEA Nationals, 20 & 21 February 2024 ONLINE

The requirement to have a right to reside for key benefits such as universal ...

Universal Credit, 19 & 20 February 2024 ONLINE
This training course focuses on universal credit (UC), the centre piece of ...
Benefits for Non-EEA Nationals, 6 & 7 February 2024 ONLINE
This standard level course offers an opportunity for advisers to gain ...
Universal credit - managed migration (Scotland) 2 February 2024 ONLINE
This course focuses on the transitional issues for claimants who are moving ...