Online training
Universal credit - students, 3 July 2025 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - students, 24 November 2025 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - students, 10 March 2026 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - work capability case law and best practice, 16 & 17 March 2026 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Universal credit - transitional protection, 1 July 2025 ONLINE
This half-day course looks at the transitional protection available to ...
Universal credit - transitional protection, 24 November 2025 ONLINE
This half-day course looks at the transitional protection available to ...
Universal credit - transitional protection, 19 March 2026 ONLINE
This half-day course looks at the transitional protection available to ...
Universal credit - work capability case law and best practice, 1 & 2 July 2025 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Universal credit - work capability case law and best practice, 8 & 9 December 2025 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Universal credit - complex needs status, 4 & 5 June 2025 ONLINE
This two-morning online training course explains how the universal credit ...
Universal credit - complex needs status, 10 & 11 November 2025 ONLINE
This two-morning online training course explains how the universal credit ...
Universal credit - complex needs status, 9 & 10 March 2026 ONLINE
This two-morning online training course explains how the universal credit ...
Personal independence payment - best practice in completing the questionnaire, 12 & 13 May 2025 ONLINE
This two-morning online training course summarises how the personal ...
Personal independence payment - best practice in completing the questionnaire, 8 & 9 September 2025 ONLINE
This two-morning online training course summarises how the personal ...
Personal independence payment - best practice in completing the questionnaire, 17 & 18 November 2025 ONLINE
This two-morning online training course summarises how the personal ...
Personal independence payment - best practice in completing the questionnaire, 9 & 10 February 2026 ONLINE
This two-morning online training course summarises how the personal ...
Universal credit - claims to decisions, 2, 3 & 4 February 2026 ONLINE
This essential three-morning training course offers benefit advisers a ...
Universal credit - disputes and appeals, 19 & 20 May 2025 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Universal credit - disputes and appeals, 13 & 14 October 2025 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Universal credit - disputes and appeals, 2 & 3 March 2026 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Universal credit - overpayments and deductions, 8 September 2025 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Universal credit - overpayments and deductions, 26 February 2026 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Introduction to welfare rights 22, 23, 24, 29, 30 April and 1 May 2025 ONLINE
This is essential training if you are starting out as a welfare rights ...
Introduction to welfare rights 30 September, 1, 2, 7, 8, 9 October 2025 ONLINE
This is essential training if you are starting out as a welfare rights ...
Introduction to welfare rights 13, 14, 15, 20, 21, 22 January 2026 ONLINE
This is essential training if you are starting out as a welfare rights ...
Universal credit - claims to decisions, 9, 10 & 11 June 2025 ONLINE
This essential three-morning training course offers benefit advisers a ...
Universal credit - claims to decisions, 6, 7 & 8 October 2025 ONLINE
This essential three-morning training course offers benefit advisers a ...
Universal credit - claimant commitment and sanctions, 29 September 2025 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Universal credit - claimant commitment and sanctions, 21 January 2026 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Universal credit - claimant commitment and sanctions, 7 May 2025 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Personal independence payment - claims to decisions, 19, 20 & 21 May 2025 ONLINE
This course provides a comprehensive introduction to personal independence ...
Personal independence payment - claims to decisions, 11, 12 & 13 November 2025 ONLINE
This course provides a comprehensive introduction to personal independence ...
Personal independence payment - disputes & appeals, 26 & 27 June 2025 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Personal independence payment - disputes & appeals, 20 & 21 October 2025 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Personal independence payment - disputes & appeals, 4 & 5 March 2026 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Carers' benefits, 5 February 2026 ONLINE
This practical one-morning course will give advisers more confidence about ...
Adviser skills - writing benefit challenges, 18 June 2025 ONLINE
This course is a guide to identifying the facts that are relevant to the ...
Adviser skills - writing benefit challenges, 7 October 2025 ONLINE
This course is a guide to identifying the facts that are relevant to the ...
Carers' benefits, 7 July 2025 ONLINE
This practical one-morning course will give advisers more confidence about ...
Pension age claimants - attendance allowance, 16 September 2025 ONLINE
This course will give you an understanding of the main rules and help you to ...
Pension age claimants - attendance allowance, 3 February 2026 ONLINE
This course will give you an understanding of the main rules and help you to ...
Introduction to welfare benefits, 29 & 30 April and 6 & 7 May 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Introduction to welfare benefits, 5, 6, 12 & 13 August 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Introduction to welfare benefits, 26 & 27 November and 3 & 4 December 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Children - disability living allowance, 9 July 2025 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Children - disability living allowance, 10 October 2025 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Children - disability living allowance, 23 February 2026 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Benefits for Non-Benefit Advisers, 16 & 17 September 2025 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Benefits for Non-Benefit Advisers, 27 & 28 January 2026 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Introduction to welfare rights (Scotland) 14 – 16 and 21 – 23 January 2025 ONLINE
This is essential training if you are starting out as a welfare rights ...
Limited Capability for Work in Universal Credit, 15 January 2025 ONLINE
This half-day standard level online course looks at how limited capability ...
Universal Credit and Work, 17 January 2025 ONLINE
This course is aimed at frontline advisers helping UC claimants into work....
Introduction to Welfare Benefits, 20, 21 & 22 January 2025 ONLINE
The welfare benefits system is complicated and confusing, both to claimants ...
Mental Health and Benefits, 23 & 24 January 2025 ONLINE
This one-day standard level course provides a practical and tactical look at ...
QBC - making the most of your calculator (Scotland) 28 - 29 January 2025 ONLINE
This course is for people who want to learn how to use QBC (the Quick ...
Universal credit - housing costs (Scotland) 30 - 31 January 2025 ONLINE
Universal credit (UC) claimants often have difficulties getting the housing ...
Benefits for Non-Benefit Advisers, 4 & 5 February 2025 ONLINE
This essential one-day course, held over two mornings, is aimed at ...
Students and benefits - eligibility (Scotland) 4 - 5 February 2025 ONLINE
Many advisers work with students in both further and higher education. This ...
Benefits and the armed services community (Scotland) 6 February 2025 ONLINE
Do you advise or support former members of the British armed services and ...
Scottish social security - an introduction (Scotland) 7 February 2025 ONLINE
This course provides an introduction to benefits delivered by Social Security...
Income maximisation for older people (Scotland) 10 - 11 February 2025 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Personal Independence Payment - Claims to Decisions, 10, 11 and 12 February 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Universal credit - managed migration, 11 February 2025 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Attendance Allowance - an introduction, 11 February 2025 ONLINE
Attendance allowance (AA) is the main disability benefit for people who have ...
Benefits for Non-EEA Nationals, 12 & 13 February 2025 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Mental health and benefits (Scotland) 12 - 13 February 2025 ONLINE
This course provides a practical and tactical look at working with people ...
DLA for Children, 13 & 14 February 2025 ONLINE
Disability living allowance (DLA) is the main way of meeting the additional ...
Payments for children in Scotland (Scotland) 20 February 2025 ONLINE
This course provides an overview of benefit support for families in Scotland ...
Income Maximisation for Older People, 24 & 25 February 2025 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Challenging Work Capability Assessment Decisions, 24 & 25 February 2025 ONLINE
This online training course looks at how best to optimise WCA challenges by ...
Benefit basics in Scotland (Scotland) 24 - 25 February 2025 ONLINE
You do not need to be a benefit expert to make a difference. This course is ...
Representing at the First-tier Tribunal, 24 & 25 February 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Challenging decisions - Understanding decisions, revisions and supersessions, 25 & 26 February 2025 ONLINE
This course explains the jargon and takes a practical, problem-solving ...
Universal credit update and tactics (Scotland) 26 - 27 February 2025 ONLINE
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Benefits for EEA Nationals, 26 & 27 February 2025 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Best Practice in Completing the PIP Questionnaire, 26 & 27 February 2025 ONLINE
This one-day course, held over two consecutive mornings, summarises how the ...
Using Medical Evidence in Benefit Appeals, 3 & 4 March 2025 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Changing decisions - Scottish benefits (Scotland) 3 - 4 March 2025 ONLINE
When a Scottish benefit is refused, an award is wrong or there is an ...
Benefits and Domestic Abuse, 4 & 5 March 2025 ONLINE
This one-day Basic level course is aimed at those supporting women fleeing ...
Universal credit - managed migration (Scotland) 5 March 2025 ONLINE
This course focuses on the transitional issues for claimants who are moving ...
'Complex needs' status for UC claimants, 5 & 6 March 2025 ONLINE
This half-day online training course explains how the universal credit (UC) ‘...
Benefits for EEA Nationals - Advanced, 5 & 6 March 2025 ONLINE
This experienced level course looks in detail at the social security rights ...
Pension age disability payment (Scotland) 6 March 2025 ONLINE
Pension age disability payment (PADP) is replacing attendance allowance as ...
Adult disability payment - an introduction (Scotland) 7 March 2025 ONLINE
Adult disability payment (ADP) is a new Scottish benefit aimed at supporting ...
Challenging PIP decisions, 10 & 11 March 2025 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Benefits overview (Scotland) 11 March 2025 ONLINE
Most people will claim a social security benefit at some point in their lives...
Universal Credit - Housing Costs, 11 & 12 March 2025 ONLINE
Universal credit (UC) claimants often have difficulties getting their Housing...
Carer support payment (Scotland) 12 March 2025 ONLINE
Carer support payment is a new Scottish benefit which replaces carer’s ...
Managed migration: the transitional element of UC, 12 & 13 March 2025 ONLINE
This course, aimed at advisers familiar with the main managed migration ...
Limited capability for work in universal credit (Scotland) 13 March 2025 ONLINE
This course looks at how limited capability for work rules affect universal ...
Universal credit - an introduction (Scotland) 17 March 2025 ONLINE
Universal credit is the main working age, means-tested benefit for people in ...
Universal Credit, 17 & 18 March 2025 ONLINE
This training course focuses on Universal Credit (UC), the centre piece of ...
Appeals to the Upper Tribunal, 18 & 19 March 2025 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Changing decisions - universal credit (Scotland) 18 - 19 March 2025 ONLINE
If you need to get a universal credit or other DWP benefit decision changed, ...
Overpayments of benefit, 19 & 20 March 2025 ONLINE
Benefit may be overpaid for many reasons and recovery often leaves people in ...
Social security law update (Scotland) 20 - 21 March 2025 ONLINE
Social security law and tax credit law can change from day to day and ...
Benefits Overview, 20 & 21 March 2025 ONLINE
This one-day introductory level course - delivered over four one-hour ...
Understanding social security law and finding it online, 24 & 25 March 2025 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Transferring to Scottish disability benefits (Scotland) 25 - 26 March 2025 ONLINE
A new system of Scottish disability benefits is replacing personal ...
Social security law update, 26 & 27 March 2025 ONLINE
Social security law and tax credit law can change from day to day and ...
Looking up the law (Scotland) 27 March 2025 ONLINE
Build your skills with this practical course on effective legal research for ...
Managed migration with QBC 1 - 2 April 2025
People moved to universal credit from tax credits and legacy benefits may be ...
Mental Health and Benefits, 24 & 25 April 2025 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Students and benefits - the basics 6 May 2025
This course provides a basic overview of social security benefits, and which ...
Preparing an appeal submission - adult disability payment 12 - 13 May 2025
This course equips you with the knowledge and skills you need to prepare an ...
Representing at the First-tier Tribunal, 13 & 14 May 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Pension age claimants - Income maximisation, 14 & 15 May 2025 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Kinship carers and benefits – an update 20 May 2025
Make sure you are up to date with how recent benefit changes and current ...
Benefits for Non-Benefit Advisers, 20 & 21 May 2025 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Benefits for Non-EEA Nationals, 20 & 21 May 2025 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Child disability payment - an introduction 21 May 2025
Child disability payment (CDP) is a Scottish benefit that helps with the ...
Universal credit - managed migration, 23 May 2025 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Students and benefits - an update 29 May 2025
Make sure you know how recent benefit changes are likely to affect students. ...
Understanding social security law and finding it online, 3 & 4 June 2025 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Representing at the First-Tier Tribunal 4 - 5 June 2025
This practical course is essential for new representatives and advisers who ...
Benefits for EEA Nationals, 10 & 11 June 2025 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - managed migration 11 June 2025
This course focuses on the transitional issues for claimants who are moving ...
Understanding revisions and supersessions, 11 & 12 June 2025 ONLINE
The benefits system is a decisions-based system. This course gives advisers ...
Universal credit - work capability assessment and disability rules, 16 & 17 June 2025 ONLINE
This two-morning, standard level online course provides an overview of the ...
Benefits overview for debt and money advisers, 19 & 20 June 2025 ONLINE
This two-morning course provides an overview of the benefits system and ...
Benefit basics in Scotland 24 - 25 June 2025
You do not need to be a benefit expert to make a difference. This course is ...
Judicial Review, 24 & 25 June 2025 ONLINE
Judicial review is an essential tool for challenging decisions that affect ...
Benefits for EEA Nationals - Advanced, 24 & 25 June 2025 ONLINE
This experienced level course looks in detail at the social security rights ...
Appeals to the Upper Tribunal, 2 & 3 July 2025 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Using Medical Evidence in Benefit Appeals, 9 & 10 July 2025 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Adult disability payment - an introduction 18 August 2025
Adult disability payment (ADP) is a benefit for working-age adults in ...
QBC - making the most of your calculator 19 - 20 August 2025
This course is for people who want to learn how to use QBC (the Quick ...
Claimants and custody 21 August 2025
A period spent in prison – on remand or serving a sentence – can have ...
Changing decisions - Scottish benefits 26 - 27 August 2025
When a Scottish benefit is refused, an award is wrong or there is an ...
Preparing an appeal submission - adult disability payment 28 - 29 August 2025
This course equips you with the knowledge and skills you need to prepare an ...
Universal credit - an introduction 3 September 2025
Universal credit is the main working age, means-tested benefit for people in ...
Appeals to the Upper Tribunal 9 - 10 September 2025
This course is essential for welfare rights advisers in Scotland who want to ...
Representing at the First-tier Tribunal, 9 & 10 September 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Universal credit - managed migration 11 September 2025
This course focuses on the transitional issues for claimants who are moving ...
Mental Health and Benefits, 11 & 12 September 2025 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Pension-age claimants – income maximisation 15 - 16 September 2025
Older people commonly do not claim all that they are entitled to. This course...
Universal credit - managed migration, 17 September 2025 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Mental health and benefits 17 - 18 September 2025
This course provides a practical and tactical look at working with people ...
Income Maximisation for Older People, 22 & 23 September 2025 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Care-experienced young people and the benefits system 23 September 2025
Many young people who have been ‘looked after’ by the local authority are ...
Universal Credit - Housing Costs, 23 & 24 September 2025 ONLINE
Universal credit (UC) claimants often have difficulties getting their Housing...
How to unlock your training potential 24 - 25 September 2025
This interactive and practical course is designed to increase your skills and...
Understanding social security law and finding it online, 1 & 2 October 2025 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Social security law update, 16 & 17 October 2025 ONLINE
Social security law and tax credit law can change from day to day and ...
Transferring to Scottish disability benefits 21 - 22 October 2025
A system of Scottish disability benefits is replacing personal independence ...
Benefits for Non-EEA Nationals, 21 & 22 October 2025 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Understanding revisions and supersessions, 22 & 23 October 2025 ONLINE
The benefits system is a decisions-based system. This course gives advisers ...
Benefits overview for debt and money advisers, 23 & 24 October 2025 ONLINE
This two-morning course provides an overview of the benefits system and ...
Social security law update 23 - 24 October 2025
Social security law can change from day to day and advisers need to keep ...
Universal credit and students 28 - 29 October 2025
This course explains in detail which students can claim universal credit and ...
Representing at the First-Tier Tribunal 3 - 4 November 2025
This practical course is essential for new representatives and advisers who ...
Appeals to the Upper Tribunal, 4 & 5 November 2025 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Benefits for EEA Nationals, 4 & 5 November 2025 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Pension age disability payment 6 November 2025
Pension age disability payment (PADP) is replacing attendance allowance as ...
Benefits for non-EEA nationals 11 - 12 November 2025
This standard level course offers an opportunity for advisers to gain ...
Using Medical Evidence in Benefit Appeals, 12 & 13 November 2025 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Limited capability for work in universal credit 13 November 2025
This course looks at how limited capability for work rules affect universal ...
Representing at the First-tier Tribunal, 18 & 19 November 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Benefits for EEA nationals 18 - 19 November 2025
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - work capability assessment and disability rules, 19 & 20 November 2025 ONLINE
This two-morning, standard level online course provides an overview of the ...
Students and benefits - an update 20 November 2025
Make sure you know how recent benefit changes are likely to affect students. ...
Kinship carers and the benefits system 21 November 2025
‘Kinship care’ is the situation in which a child goes to live with a member ...
Benefits for EEA Nationals - Advanced, 20 & 21 November 2025 ONLINE
This experienced level course looks in detail at the social security rights ...
Benefits for EEA nationals - advanced 25 - 26 November 2025
This advanced level course looks in detail at the social security rights of ...
Benefit basics in Scotland 1 - 2 December 2025
You do not need to be a benefit expert to make a difference. This course is ...
Judicial Review, 2 & 3 December 2025 ONLINE
Judicial review is an essential tool for challenging decisions that affect ...
Changing decisions - Scottish benefits 3 - 4 December 2025
When a Scottish benefit is refused, an award is wrong or there is an ...
QBC - making the most of your calculator 9 - 10 December 2025
This course is for people who want to learn how to use QBC (the Quick ...
Representing at the First-Tier Tribunal 8 - 9 January 2026
This practical course is essential for new representatives and advisers who ...
Income Maximisation for Older People, 19 & 20 January 2026 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Mental Health and Benefits, 22 & 23 January 2026 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Pension-age claimants – income maximisation 26 - 27 January 2026
Older people commonly do not claim all that they are entitled to. This course...
Universal credit update and tactics 28 - 29 January 2026
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Students and benefits - eligibility 3 - 4 February 2026
Many advisers work with students in both further and higher education. This ...