Benefit may be overpaid for many reasons and recovery often leaves people in hardship. The rules on recoverability vary considerably between DWP benefits, housing benefit and tax credits.
The course highlights the significance of claimant or official error for each. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability.
Interested in booking this course? Please click here to find out more.