This eLearning course is relevant in Scotland only. It explores how to support people accessing food banks in Scotland.

This eLearning course is for anyone who works with people living in Hertfordshire. Get to grips with universal credit and find out how it works, who can get it and what people are expected to do in return.

This is an introductory level course. You do not need any prior benefit knowledge to do it.

You’ll learn about how universal credit might affect you and which benefits it’s replacing. You’ll explore the different elements that make up an award, the basic rules for claiming and the claim process. You’ll learn about the claimant commitment and work-related requirements.

The course is full of case studies, examples and interactive elements to help you engage with the content and practice what you've learned. 

This course will take between 30-40 minutes to complete.

These eLearning courses are relevant to Scotland only. Learn about the types of help that are available to families who have low incomes. 

The first course is called 'Children's benefits in Scotland - the basics'. You will have the opportunity to learn about the benefits available to children in Scotland and practice your knowledge. This course will take about 15 minutes to complete.

The second course is called ‘Children’s benefits in Scotland - raising family incomes’. This course includes more information about Social Security Scotland’s 5 family payments as well as help with the costs of school meals and school uniform. It will take about 30 minutes to complete.

These courses were written by CPAG in Scotland and Action for Children. They're full of examples and interactive elements to help you engage with the content and practice what you've learned.