Online training
Benefits for non-EEA nationals 27 - 28 October 2026
This standard level course offers an opportunity for advisers to gain ...
Benefits for EEA nationals 3 - 4 November 2026
The requirement to have a right to reside for key benefits such as universal ...
Benefits for EEA nationals - advanced 17 - 18 November 2026
This advanced level course looks in detail at the social security rights of ...
Payments for children in Scotland 29 October 2026
This course gives you an overview of benefit support for families in Scotland...
Universal credit and students 21 - 22 October 2026
This course explains in detail which students can claim universal credit and ...
QBC - making the most of your calculator 25 - 26 January 2027
This course is for people who want to learn how to use QBC (the Quick ...
Claimants and custody 8 October 2026
A period spent in prison – on remand or serving a sentence – can have ...
Child disability payment - an introduction 20 October 2026
Child disability payment (CDP) is a Scottish benefit that helps with the ...
QBC - making the most of your calculator 5 - 6 October 2026
This course is for people who want to learn how to use QBC (the Quick ...
Universal credit - an introduction 9 March 2027
Universal credit is the main working age, means-tested benefit for people in ...
Kinship carers and the benefits system 27 August 2026
‘Kinship care’ is the situation in which a child goes to live with a member ...
Pension-age claimants – income maximisation 8 - 9 February 2027
Older people commonly do not claim all that they are entitled to. This course...
Universal credit - an introduction 26 August 2026
Universal credit is the main working age, means-tested benefit for people in ...
Students and benefits - the basics 30 April 2026
This course provides a basic overview of social security benefits, and which ...
Pension-age claimants – income maximisation 19 - 20 August 2026
Older people commonly do not claim all that they are entitled to. This course...
Students and benefits - an update 19 November 2026
Make sure you know how recent benefit changes are likely to affect students. ...
Changing decisions - Scottish benefits 10 - 11 June 2026
When a Scottish benefit is refused, an award is wrong or there is an ...
Changing decisions - Scottish benefits 8 - 9 December 2026
When a Scottish benefit is refused, an award is wrong or there is an ...
Adult disability payment - an introduction 18 August 2026
Adult disability payment (ADP) is a benefit for working-age adults in ...
Adult disability payment - an introduction 18 August 2026
Adult disability payment (ADP) is a benefit for working-age adults in ...
Adult disability payment - an introduction 25 February 2027
Adult disability payment (ADP) is a benefit for working-age adults in ...
Students and benefits - an update 18 May 2026
Make sure you know how recent benefit changes are likely to affect students. ...
Preparing an appeal submission - adult disability payment 2 - 3 September 2026
This course equips you with the knowledge and skills you need to prepare an ...
Preparing an appeal submission - adult disability payment 18 - 19 February 2027
This course equips you with the knowledge and skills you need to prepare an ...
Students and benefits - the basics 30 April 2026
This course provides a basic overview of social security benefits, and which ...
Kinship carers and benefits – an update 7 May 2026
Make sure you are up to date with how recent benefit changes and current ...
Looking up the law 23 February 2027
Build your skills with this practical course on effective legal research for ...
Preparing an appeal submission - adult disability payment 22 - 23 April 2026
This course equips you with the knowledge and skills you need to prepare an ...
Introduction to welfare rights 8, 9, 10, 15, 16, 17 September 2026
This is essential training if you are starting out as a welfare rights ...
Introduction to welfare rights 12, 13, 14, 19, 20, 21 January 2027
This is essential training if you are starting out as a welfare rights ...
Appeals to the Upper Tribunal 22 - 23 September 2026
This course is essential for welfare rights advisers in Scotland who want to ...
Universal credit update and tactics 27 - 28 January 2027
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Social security law update 5 - 6 November 2026
Social security law can change from day to day and advisers need to keep ...
Appeals to the Upper Tribunal 22 - 23 September 2026
This course is essential for welfare rights advisers in Scotland who want to ...
Benefit basics in Scotland 1 - 2 December 2026
You do not need to be a benefit expert to make a difference. This course is ...
Benefit basics in Scotland 23 - 24 June 2026
You do not need to be a benefit expert to make a difference. This course is ...
Representing at the First-Tier Tribunal 5 - 6 May 2026
This practical course is essential for new representatives and advisers who ...
Representing at the First-Tier Tribunal 1 - 2 October 2026
This practical course is essential for new representatives and advisers who ...
Universal credit - work capability assessment and disability rules, 9 & 10 September 2026 ONLINE
This two-morning, standard level online course provides an overview of the ...
Universal credit - transitional protection, 8 September 2026 ONLINE
This half-day course looks at the transitional protection available to ...
Representing at the First-Tier Tribunal 8 - 9 January 2026
This practical course is essential for new representatives and advisers who ...
Toolbox Talks - Personal Independence Payment, January 9, 16, 23, 30 & February 6 2026
This series of five one-hour online sessions provides an opportunity for ...
Introduction to welfare rights 13, 14, 15, 20, 21, 22 January 2026 ONLINE
This is essential training if you are starting out as a welfare rights ...
Pension-age claimants – income maximisation, 19 & 20 January 2026 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Universal credit - claimant commitment and sanctions, 21 January 2026 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Mental Health and Benefits, 22 & 23 January 2026 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Universal credit - changes to the health element in April 2026, 26 January 2026 ONLINE
In April 2026, the limited capability for work-related activity (LCWRA) ...
Pension-age claimants – income maximisation 26 - 27 January 2026
Older people commonly do not claim all that they are entitled to. This course...
Benefits for Non-Benefit Advisers, 27 & 28 January 2026 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Care-experienced young people and the benefits system 28 January 2026
Many young people who have been ‘looked after’ by the local authority are ...
Universal credit update and tactics 28 - 29 January 2026
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Universal credit - claims to decisions, 2, 3 & 4 February 2026 ONLINE
This essential three-morning training course offers benefit advisers a ...
Pension age claimants - attendance allowance, 3 February 2026 ONLINE
This course will give you an understanding of the main rules and help you to ...
Students and benefits - eligibility 3 - 4 February 2026
Many advisers work with students in both further and higher education. This ...
Personal independence payment - claims to decisions, 3, 4 & 5 February 2026 ONLINE
This course provides a comprehensive introduction to personal independence ...
Carers' benefits, 5 February 2026 ONLINE
This practical one-morning course will give advisers more confidence about ...
Benefits and the armed services community 5 February 2026
Do you advise or support former members of the British armed services and ...
Personal independence payment - best practice in completing the questionnaire, 9 & 10 February 2026 ONLINE
This two-morning online training course summarises how the personal ...
Payments for children in Scotland 10 February 2026
This course gives you an overview of benefit support for families in Scotland...
Understanding social security law and finding it online, 10 & 11 February 2026 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Preparing an appeal submission - adult disability payment 11 - 12 February 2026
This course equips you with the knowledge and skills you need to prepare an ...
Benefits for Non-EEA Nationals, 11 & 12 February 2026 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Benefits overview, 12 & 13 February 2026 ONLINE
This two-morning course provides an overview of the benefits system and ...
Pension age disability payment 19 February 2026
Pension age disability payment (PADP) is replacing attendance allowance as ...
Children - disability living allowance, 23 February 2026 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Representing at the First-tier Tribunal, 24 & 25 February 2026 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Understanding revisions and supersessions, 25 & 26 February 2026 ONLINE
The benefits system is a decisions-based system. This course gives advisers ...
Benefits for EEA Nationals, 25 & 26 February 2026 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
How to unlock your training potential 25 - 26 February 2026
This interactive and practical course is designed to increase your skills and...
Universal credit - overpayments and deductions, 26 February 2026 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Limited capability for work in universal credit 26 February 2026
This course looks at how limited capability for work rules affect universal ...
Universal credit - disputes and appeals, 2 & 3 March 2026 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
QBC - making the most of your calculator 3 - 4 March 2026
This course is for people who want to learn how to use QBC (the Quick ...
Personal independence payment - disputes & appeals, 4 & 5 March 2026 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Benefits for EEA Nationals - Advanced, 4 & 5 March 2026 ONLINE
This experienced level course looks in detail at the social security rights ...
Changing decisions - universal credit 5 - 6 March 2026
This course gives you the essential skills to get universal credit decisions ...
Adult disability payment - an introduction 9 March 2026
Adult disability payment (ADP) is a benefit for working-age adults in ...
Universal credit - complex needs status, 9 & 10 March 2026 ONLINE
This two-morning online training course explains how the universal credit ...
Universal credit - students, 10 March 2026 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - housing costs, 10 - 11 March 2026
Universal credit (UC) claimants often have difficulties getting the housing ...
Using Medical Evidence in Benefit Appeals, 11 & 12 March 2026 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Carer support in Scotland – latest changes 12 March 2026
Carer support payment is a new Scottish benefit which replaces carer’s ...
Universal credit - work capability case law and best practice, 16 & 17 March 2026 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Benefit basics in Scotland 17 - 18 March 2026
You do not need to be a benefit expert to make a difference. This course is ...
Appeals to the Upper Tribunal, 18 & 19 March 2026 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Universal credit - transitional protection, 19 March 2026 ONLINE
This half-day course looks at the transitional protection available to ...
Social security law update 19 - 20 March 2026
Social security law can change from day to day and advisers need to keep ...
Universal credit - work capability assessment and disability rules, 23 & 24 March 2026 ONLINE
This two-morning, standard level online course provides an overview of the ...
Transferring to Scottish disability benefits 24 - 25 March 2026
A system of Scottish disability benefits is replacing personal independence ...
Universal credit - changes to the health element in April 2026, 25 March 2026 ONLINE
In April 2026, the limited capability for work-related activity (LCWRA) ...
Social security law update, 25 & 26 March 2026 ONLINE
Social security law and tax credit law can change from day to day and ...
Looking up the law 26 March 2026
Build your skills with this practical course on effective legal research for ...
Universal credit - an introduction 31 March 2026
Universal credit is the main working age, means-tested benefit for people in ...
Universal credit - changes to the health element in April 2026, 11 May 2026 ONLINE
In April 2026, the limited capability for work-related activity (LCWRA) ...
Introduction to welfare rights 12, 13, 14, 19, 20, 21 May 2026
This is essential training if you are starting out as a welfare rights ...
Universal credit - claimant commitment and sanctions, 13 May 2026 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Personal independence payment - claims to decisions, 18, 19 & 20 May 2026 ONLINE
This course provides a comprehensive introduction to personal independence ...
Benefits for Non-EEA Nationals, 19 & 20 May 2026 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Benefits for EEA Nationals, 2 & 3 June 2026 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - claims to decisions, 2, 3 & 4 June 2026 ONLINE
This essential three-morning training course offers benefit advisers a ...
Universal credit - students, 9 June 2026 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Benefits for EEA Nationals - Advanced, 16 & 17 June 2026 ONLINE
This experienced level course looks in detail at the social security rights ...
Children - disability living allowance, 30 June 2026 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Universal credit - overpayments and deductions, 6 July 2026 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Universal credit - students, 16 September 2026 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - disputes and appeals, 22 & 23 September 2026 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Mental health and benefits 29 - 30 September 2026
This course provides a practical and tactical look at working with people ...
Benefits for Non-EEA Nationals, 6 & 7 October 2026 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Children - disability living allowance, 13 October 2026 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Benefits for EEA Nationals, 20 & 21 October 2026 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - claims to decisions, 3, 4 & 5 November 2026 ONLINE
This essential three-morning training course offers benefit advisers a ...
Personal independence payment - claims to decisions, 9, 10 & 11 November 2026 ONLINE
This course provides a comprehensive introduction to personal independence ...
Benefits for EEA Nationals - Advanced, 10 & 11 November 2026 ONLINE
This experienced level course looks in detail at the social security rights ...
Social security law update, 11 & 12 November 2026 ONLINE
Social security law and tax credit law can change from day to day and ...
Limited capability for work in universal credit 12 November 2026
This course looks at how limited capability for work rules affect universal ...
Universal credit - claimant commitment and sanctions, 24 November 2026 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Universal credit - overpayments and deductions, 18 January 2027 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Universal credit - students, 19 January 2027 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - transitional protection, 25 January 2027 ONLINE
This half-day course looks at the transitional protection available to ...
Students and benefits - eligibility 2 - 3 February 2027
Many advisers work with students in both further and higher education. This ...
Care-experienced young people and the benefits system 4 February 2027
Many young people who have been ‘looked after’ by the local authority are ...
Universal credit - disputes and appeals, 8 & 9 February 2027 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Benefits for Non-EEA Nationals, 10 & 11 February 2027 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Universal credit - housing costs 11 - 12 February 2027
Universal credit (UC) claimants often have difficulties getting the housing ...
Children - disability living allowance, 23 February 2027 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Pension age disability payment 24 February 2027
Pension age disability payment (PADP) replaces attendance allowance as the ...
Benefits for EEA Nationals, 24 & 25 February 2027 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Personal independence payment - claims to decisions, 1, 2 & 3 March 2027 ONLINE
This course provides a comprehensive introduction to personal independence ...
Changing decisions - universal credit 3 - 4 March 2027
This course gives you the essential skills to get universal credit decisions ...
Universal credit - work capability assessment and disability rules, 8 & 9 March 2027 ONLINE
This two-morning, standard level online course provides an overview of the ...
Representing at the First-Tier Tribunal 10 - 11 March 2027
This practical course is essential for new representatives and advisers who ...
Benefits for EEA Nationals - Advanced, 10 & 11 March 2027 ONLINE
This experienced level course looks in detail at the social security rights ...
Social security law update, 11 & 12 March 2027 ONLINE
Social security law and tax credit law can change from day to day and ...
How to unlock your training potential 16 - 17 March 2027
This interactive and practical course is designed to increase your skills and...
Social security law update 18 - 19 March 2027
Social security law can change from day to day and advisers need to keep ...
Universal credit - claims to decisions, 22, 23 & 24 March 2027 ONLINE
This essential three-morning training course offers benefit advisers a ...
Benefit basics in Scotland 23 - 24 March 2027
You do not need to be a benefit expert to make a difference. This course is ...