Online training
Introduction to welfare benefits, 5, 6, 12 & 13 August 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Adult disability payment - an introduction 18 August 2025
Adult disability payment (ADP) is a benefit for working-age adults in ...
QBC - making the most of your calculator 19 - 20 August 2025
This course is for people who want to learn how to use QBC (the Quick ...
Claimants and custody 21 August 2025
A period spent in prison – on remand or serving a sentence – can have ...
Changing decisions - Scottish benefits 26 - 27 August 2025
When a Scottish benefit is refused, an award is wrong or there is an ...
Preparing an appeal submission - adult disability payment 28 - 29 August 2025
This course equips you with the knowledge and skills you need to prepare an ...
Representing at the First-tier Tribunal, 2 & 3 September 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Universal credit - an introduction 3 September 2025
Universal credit is the main working age, means-tested benefit for people in ...
Universal credit - overpayments and deductions, 8 September 2025 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Personal independence payment - best practice in completing the questionnaire, 8 & 9 September 2025 ONLINE
This two-morning online training course summarises how the personal ...
Appeals to the Upper Tribunal 9 - 10 September 2025
This course is essential for welfare rights advisers in Scotland who want to ...
Universal credit - managed migration 11 September 2025
This course focuses on the transitional issues for claimants who are moving ...
Mental Health and Benefits, 11 & 12 September 2025 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Pension-age claimants – income maximisation 15 - 16 September 2025
Older people commonly do not claim all that they are entitled to. This course...
Pension age claimants - attendance allowance, 16 September 2025 ONLINE
This course will give you an understanding of the main rules and help you to ...
Benefits for Non-Benefit Advisers, 16 & 17 September 2025 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Universal credit - managed migration, 17 September 2025 ONLINE
The migration of legacy benefit claimants to universal credit has begun in ...
Mental health and benefits 17 - 18 September 2025
This course provides a practical and tactical look at working with people ...
Pension-age claimants – income maximisation, 22 & 23 September 2025 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Care-experienced young people and the benefits system 23 September 2025
Many young people who have been ‘looked after’ by the local authority are ...
Universal Credit - Housing Costs, 23 & 24 September 2025 ONLINE
Universal credit (UC) claimants often have difficulties getting their Housing...
How to unlock your training potential 24 - 25 September 2025
This interactive and practical course is designed to increase your skills and...
Universal credit - claimant commitment and sanctions, 29 September 2025 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Introduction to welfare rights 30 September, 1, 2, 7, 8, 9 October 2025 ONLINE
This is essential training if you are starting out as a welfare rights ...
Understanding social security law and finding it online, 1 & 2 October 2025 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Universal credit - claims to decisions, 3, 4 & 5 November 2025 ONLINE
This essential three-morning training course offers benefit advisers a ...
Adviser skills - writing benefit challenges, 7 October 2025 ONLINE
This course is a guide to identifying the facts that are relevant to the ...
Children - disability living allowance, 10 October 2025 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Universal credit - disputes and appeals, 13 & 14 October 2025 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
Social security law update, 16 & 17 October 2025 ONLINE
Social security law and tax credit law can change from day to day and ...
Personal independence payment - disputes & appeals, 20 & 21 October 2025 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Transferring to Scottish disability benefits 21 - 22 October 2025
A system of Scottish disability benefits is replacing personal independence ...
Benefits for Non-EEA Nationals, 21 & 22 October 2025 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Understanding revisions and supersessions, 14 & 15 October 2025 ONLINE
The benefits system is a decisions-based system. This course gives advisers ...
Benefits overview, 16 & 17 October 2025 ONLINE
This two-morning course provides an overview of the benefits system and ...
Social security law update 30 - 31 October 2025
Social security law can change from day to day and advisers need to keep ...
Universal credit and students 28 - 29 October 2025
This course explains in detail which students can claim universal credit and ...
Representing at the First-Tier Tribunal 3 - 4 November 2025
This practical course is essential for new representatives and advisers who ...
Appeals to the Upper Tribunal, 4 & 5 November 2025 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Benefits for EEA Nationals, 4 & 5 November 2025 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Pension age disability payment 6 November 2025
Pension age disability payment (PADP) is replacing attendance allowance as ...
Universal credit - complex needs status, 10 & 11 November 2025 ONLINE
This two-morning online training course explains how the universal credit ...
Benefits for non-EEA nationals 11 - 12 November 2025
This standard level course offers an opportunity for advisers to gain ...
Personal independence payment - claims to decisions, 11, 12 & 13 November 2025 ONLINE
This course provides a comprehensive introduction to personal independence ...
Using Medical Evidence in Benefit Appeals, 12 & 13 November 2025 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Limited capability for work in universal credit 13 November 2025
This course looks at how limited capability for work rules affect universal ...
Personal independence payment - best practice in completing the questionnaire, 17 & 18 November 2025 ONLINE
This two-morning online training course summarises how the personal ...
Representing at the First-tier Tribunal, 18 & 19 November 2025 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Benefits for EEA nationals 18 - 19 November 2025
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - work capability assessment and disability rules, 19 & 20 November 2025 ONLINE
This two-morning, standard level online course provides an overview of the ...
Students and benefits - an update 20 November 2025
Make sure you know how recent benefit changes are likely to affect students. ...
Kinship carers and the benefits system 21 November 2025
‘Kinship care’ is the situation in which a child goes to live with a member ...
Benefits for EEA Nationals - Advanced, 20 & 21 November 2025 ONLINE
This experienced level course looks in detail at the social security rights ...
Universal credit - transitional protection, 24 November 2025 ONLINE
This half-day course looks at the transitional protection available to ...
Universal credit - students, 24 November 2025 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Benefits for EEA nationals - advanced 25 - 26 November 2025
This advanced level course looks in detail at the social security rights of ...
Introduction to welfare benefits, 26 & 27 November and 3 & 4 December 2025 ONLINE
This training course is intended to help those new to helping claimants with ...
Benefit basics in Scotland 1 - 2 December 2025
You do not need to be a benefit expert to make a difference. This course is ...
Judicial Review, 2 & 3 December 2025 ONLINE
Judicial review is an essential tool for challenging decisions that affect ...
Changing decisions - Scottish benefits 3 - 4 December 2025
When a Scottish benefit is refused, an award is wrong or there is an ...
Universal credit - work capability case law and best practice, 8 & 9 December 2025 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Personal independence payment - sensory impairment, 9 & 10 December 2025 ONLINE
This one-day standard level online course looks at tackling the challenges ...
QBC - making the most of your calculator 9 - 10 December 2025
This course is for people who want to learn how to use QBC (the Quick ...
Representing at the First-Tier Tribunal 8 - 9 January 2026
This practical course is essential for new representatives and advisers who ...
Introduction to welfare rights 13, 14, 15, 20, 21, 22 January 2026 ONLINE
This is essential training if you are starting out as a welfare rights ...
Pension-age claimants – income maximisation, 19 & 20 January 2026 ONLINE
Older people commonly do not claim all that they are entitled to. This course...
Universal credit - claimant commitment and sanctions, 21 January 2026 ONLINE
This essential one-morning course delivers an overview of the rules and ...
Mental Health and Benefits, 22 & 23 January 2026 ONLINE
This one-day standard level course provides a practical and tactical look at ...
Pension-age claimants – income maximisation 26 - 27 January 2026
Older people commonly do not claim all that they are entitled to. This course...
Benefits for Non-Benefit Advisers, 27 & 28 January 2026 ONLINE
This essential two-morning course is aimed at non-benefit advisers who need a...
Universal credit update and tactics 28 - 29 January 2026
Universal credit (UC) changes all the time, as the law is updated, tribunals ...
Universal credit - claims to decisions, 2, 3 & 4 February 2026 ONLINE
This essential three-morning training course offers benefit advisers a ...
Pension age claimants - attendance allowance, 3 February 2026 ONLINE
This course will give you an understanding of the main rules and help you to ...
Students and benefits - eligibility 3 - 4 February 2026
Many advisers work with students in both further and higher education. This ...
Personal independence payment - claims to decisions, 3, 4 & 5 February 2026 ONLINE
This course provides a comprehensive introduction to personal independence ...
Carers' benefits, 5 February 2026 ONLINE
This practical one-morning course will give advisers more confidence about ...
Benefits and the armed services community 5 February 2026
Do you advise or support former members of the British armed services and ...
Personal independence payment - best practice in completing the questionnaire, 9 & 10 February 2026 ONLINE
This two-morning online training course summarises how the personal ...
Payments for children in Scotland 10 February 2026
This course gives you an overview of benefit support for families in Scotland...
Understanding social security law and finding it online, 10 & 11 February 2026 ONLINE
Entitlement to social security is determined by whether or not a claimant ...
Preparing an appeal submission - adult disability payment 11 - 12 February 2026
This course equips you with the knowledge and skills you need to prepare an ...
Benefits for Non-EEA Nationals, 11 & 12 February 2026 ONLINE
Advisers can find it difficult and intimidating to advise non-European ...
Benefits overview, 12 & 13 February 2026 ONLINE
This two-morning course provides an overview of the benefits system and ...
Pension age disability payment 19 February 2026
Pension age disability payment (PADP) is replacing attendance allowance as ...
Children - disability living allowance, 23 February 2026 ONLINE
Disability living allowance (DLA) is an important way for families to meet ...
Representing at the First-tier Tribunal, 24 & 25 February 2026 - London (face to face)
This two day face-to-face training course gives a basic grounding in ...
Understanding revisions and supersessions, 25 & 26 February 2026 ONLINE
The benefits system is a decisions-based system. This course gives advisers ...
Benefits for EEA Nationals, 25 & 26 February 2026 ONLINE
The requirement to have a right to reside for key benefits such as universal ...
Universal credit - overpayments and deductions, 26 February 2026 ONLINE
This course equips you to deal with UC overpayments by taking a systematic ...
Limited capability for work in universal credit 26 February 2026
This course looks at how limited capability for work rules affect universal ...
Universal credit - disputes and appeals, 2 & 3 March 2026 ONLINE
This online training course gives a comprehensive overview of steps in the UC...
QBC - making the most of your calculator 3 - 4 March 2026
This course is for people who want to learn how to use QBC (the Quick ...
Personal independence payment - disputes & appeals, 4 & 5 March 2026 ONLINE
This training course looks at how to ensure that a PIP revision or appeal ...
Benefits for EEA Nationals - Advanced, 4 & 5 March 2026 ONLINE
This experienced level course looks in detail at the social security rights ...
Changing decisions - universal credit 5 - 6 March 2026
This course gives you the essential skills to get universal credit decisions ...
Adult disability payment - an introduction 9 March 2026
Adult disability payment (ADP) is a benefit for working-age adults in ...
Universal credit - complex needs status, 9 & 10 March 2026 ONLINE
This two-morning online training course explains how the universal credit ...
Universal credit - students, 10 March 2026 ONLINE
This one-morning course gives a practical overview of the universal credit ...
Universal credit - housing costs, 10 - 11 March 2026
Universal credit (UC) claimants often have difficulties getting the housing ...
Using Medical Evidence in Benefit Appeals, 11 & 12 March 2026 ONLINE
This course looks at how to use medical evidence effectively, particularly in...
Carer support payment 12 March 2026
Carer support payment is a new Scottish benefit which replaces carer’s ...
Universal credit - work capability case law and best practice, 16 & 17 March 2026 ONLINE
This course looks in detail at some of the more difficult advice topics ...
Benefit basics in Scotland 17 - 18 March 2026
You do not need to be a benefit expert to make a difference. This course is ...
Appeals to the Upper Tribunal, 18 & 19 March 2026 ONLINE
This course is essential for anyone who wants to challenge decisions of the ...
Universal credit - transitional protection, 19 March 2026 ONLINE
This half-day course looks at the transitional protection available to ...
Social security law update 19 - 20 March 2026
Social security law can change from day to day and advisers need to keep ...
Universal credit - work capability assessment and disability rules, 23 & 24 March 2026 ONLINE
This two-morning, standard level online course provides an overview of the ...
Transferring to Scottish disability benefits 24 - 25 March 2026
A system of Scottish disability benefits is replacing personal independence ...
Social security law update, 25 & 26 March 2026 ONLINE
Social security law and tax credit law can change from day to day and ...
Looking up the law 26 March 2026
Build your skills with this practical course on effective legal research for ...
Universal credit - an introduction 31 March 2026
Universal credit is the main working age, means-tested benefit for people in ...